We gave great importance to customer satisfaction. You can contact our customer care services if you find damage or defect to the delivered item. We will try to resolve the issue at the earliest and return or replacement of the product will be the sole discretion of Mannar craft. 100% replacement will be given for major manufacturing defects highlighted to us within the warranty period as per company policy. Mannar craft brings you the best-handcrafted products from local artisans in the bell metal town of Kerala. Since each product is handcrafted, they are unique and you have to understand that minor shape, dimensional, or weight changes from the product description may be present and cannot be considered as a reason for return. Let us not think of slight roughness or lack of appealing finish as a defect. The beauty of handcrafted items is their uniqueness. We hope our customers also understand it.

IN WHAT ALL CASES DO WE ACCEPT A RETURN?

• Returns are accepted if there is a Manufacturing Defect
• Returns are accepted if there is any damage occurred to the product while Shipping from our packing centre to the customer.
• Returns are accepted if there you receive an entirely different product than you ordered.